Posts Tagged ‘citibank’

Happy with Citibank Giant, UOB and Alliance and upset with Diners AAM

Friday, November 7th, 2008

 

Received my RM50 voucher today from Citibank Giant, for signing up for their co-brand card.  Citibank member get member promotion is now on. If I can signup 8 new Citibank card members, they will give me a laptop!. Anyone want to JV with me?.

 

UOB now gives 4% cash back at Giant, Tessco effective 1st Nov. Looks like I can keep away my Giant card for the moment.

 

Alliance Bank just gave me a Platinum mastercard. Why I like this card is because they have a cash back starting at 0.6% up till 1.5%. 

 

Diners Club AAM again messed up my statement since August and till today is still not settled. Talked to 2 agents earlier and yesterday talked to Suzanne the Asst Manager. Let’s see if my statement can be straightened out. The reson I still hold this card since 1993 is because of my insurance policies and also they give 5% cash back for any petrol brand.

Complaints with Allianz, Citibank and Giant resolved this week

Friday, October 24th, 2008

 

Finally, Fasfix and Allianz sent me a policy endorsement after the blunder made by Fasfix when I renewed my insurance with them in April. 6 months to resolve this is totally unacceptable, so that is the last timeI will get my insurance from Fasfix.

After lunch at KLCC with a customer, I went over to Citibank to resolve some issues with my Airasia annual fees and Giant rebates. Met up with Winnie who gave me her mobile number and told me to call her anytime I need help with Citibank. Wow, talk about great service, Winnie was pretty and exceptional.

 

I bought a water flask from Giant Hypermarket on 10 Oct and was quite disappointed, as the water could only keep hot for 3 hours. So yesterday 24th, I went to claim a refund. While I am totally happy with the Giant customer service, I am concerned that maybe they are offering inferior products to be sold cheaply.  

 

Since the RM50 flask didnt work, I decided to get a RM20 flask. Seems to be working correctly now, and the maid is happy, not having to boil water so often.